What do you want to be next?

How do we expect you to do it?

• Will be responsible for engaging with client meetings and connect via phone, email or face-to-face (If required).
• Assisting the internal stakeholders in the team with client portfolio and data management
• Should be able to handle client billing estimates and invoices by coordinating smoothly with the Accounts teams.
• Should engage in continuous sharing and delivery of follow-up marketing materials for clients.
• Monthly follow-up connects with clients to ensure the requirements are met and ensure healthy client relationships.
• Accountable for connecting or visiting (if required) with potential existing clients to facilitate new business
• Ability to generate and deliver monthly and quarterly reports on client success, sales order, renewals and client training.
• Engage in continuous follow-up calls with clients for training sessions.
• Ability to carry out account management and related activities for assigned clients
• Should carry out renewals of existing business and management of the same.
• Engage in client retention through monthly interactions and closures of businesses.
• Will be responsible for upselling/ upgrading of Google workspace products and Services for potential leads/existing clients.
• Assisting the internal technical support team in the customer onboarding/activation processes and activities.
• Managing and coordinating with external vendors for follow-ups on discounts and invoices.
• Should engage in reseller management by being updated with new offers, features and aligning tech support teams with client queries.

Do you fit in?

• Experience: 2 - 5 years of relevant experience in a customer-facing role *Sales or Customer Success with a Technical background would be ideal.
• Should possess in-depth knowledge of customer success processes.
• Highly motivated self-starter with competitive personality and strong attention to detail.
• Team player who possesses a desire and ability to work in a fast-paced, goal-oriented high growth sales environment.
• Excellent written and verbal communication skills.
• Should possess active listening skills.
• Highly organized and ability to prioritize and multitask.
• Self-driven and proactive in nature and ensure timely submission of deliverables.
• Multilingual skills would be a nice-to have.
• Should be flexible in adapting to changing work schedules and priorities.

What do we expect?

• Build automated deployments through the use of configuration management technology.
• Have a solid understanding of AWS, Azure, and/or GCP Cloud Services, Network Infrastructure, Security Capabilities, Storage Solutions, Database Services/Tooling and Identity & Access.
• Manage code deployments, fixes, updates and related processes.
• Automate operational processes as needed, with accuracy and in compliance with security requirements.
• Be an excellent sysadmin
• Leverage scripting languages to interface a variety of tooling together into a comprehensive package wherever applicable.
• Having an in-depth knowledge of security aspects of the IT organisation.
• Leverage Docker and Kubernetes toolsets to design, implement and deliver containerized services, troubleshoot failure modes, and resolve system/architectural issues.
• Write technical feasibility assessments for cloud components and/or solutions.

How do we expect you to do it?

• Working closely with the business team to ensure timely delivery of scalable, resilient and automated builds in a cloud environment using Cloudformation, Ansible and Jenkins for high-quality data pipelines.
• Build, maintain, and scale infrastructure for Production, QA, and Dev environments.
• Perform basic application and database administration.
• Develop software to integrate with internal back-end systems.
• Perform root cause analysis for production errors.
• Design procedures for system troubleshooting and maintenance and design reviews.
• Developing with microservice-based HTTP applications and servers.
• Ability to work with Security tools and best practices: OS Hardening, vulnerability Scanning, System auditing.
• Working with Monitoring tools like AppDynamics, Grafana, prometheus, Sumologic and Real user monitoring tools and log aggregation systems (ELK, Sumologic) and their agents.
• Working with Load balancing technologies like F5 – BigIP and networking concepts.

Do you fit in?

• Education: B.Tech/B.Sc /M.Sc Computer Science( 10+2+3 / 10+2+4 )
• Experience: 5-6 years.

Experience with:

1. Installing, configuring and troubleshooting UNIX /Linux based environments.
2. Serverless framework
3. Automation software (e.g., Ansible, Puppet, cfengine, Chef)
4. Encryption and key management technologies
5. Monitoring systems
6. Virtualization and containerization (e.g., VMware, Virtual Box)
7. DevOps concepts such as Infrastructure as Code, Security aspects of IT Organization

Skills:

1. Scripting Languages: Python, Bash, Ruby, Shell scripts, Perl etc.
2. Orchestration services - Kubernetes, Runtime Containers, Dockers
3. Agile software development - Go, C/C++, Java, JavaScript,Golang,
4. CI/CD tools such as Git, Jira, GitLab, or Jenkins.
5. Infrastructure Automation: CloudFormation, Ansible, Puppet, Terraforms etc.
6. Operating Systems: Linux, Windows Server
7. Solid networking knowledge (OSI network layers, TCP/IP)
8. Administration and performance tuning of Big Data application stacks (Hadoop, Python, Java, R stacks)

• Excellent communication and interpersonal skills.
• Good critical/Analytical thinking and problem-solving skills.
• Fast track your candidature through Video Resumes.
• DevOps Certification is a plus

What do we expect?

• Overall responsibility for Budgeting, Accounting, Reporting & Financial Analysis of the Business. Supporting Business Manager for cash flow and revenue management
• Build a robust process that supports revenue analytics for the Organization.
• Closely work with the external auditors in ensuring accurate financial reporting and maintaining the business’s integrity in the industry.
• Liaison with various business verticals in the Organization to get an overview of revenues and cost
• Provide technical accounting expertise and guidance to business’s financial operations and management.
• Team Player with excellent people management skills
• Working knowledge of applicable statutory legislations & regulations
• Coordinate with external auditors for taxation and auditing purposes
• Overlooking the accounting practice and implementing the best practices

How do we expect you to do it?

• Providing financial advice and interpret financial information to managerial staff while recommending further courses of action
• Periodic forecasting and budgeting for the business.
• Generating profitability reports and advising on investment strategies and activities
• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.
• Creating credit policy for the organisation and ensuring its smooth alignment and implementation across the client base.
• Manage business administration functions for all the business verticals in the organisation.
• Develop trends and projections for the organisation’s finances - conduct reviews and evaluations for cost-reduction opportunities.
• Coordination for legal agreements and reconciliations.
• Must manage, guide and lead employees to ensure appropriate accounting and financial process are followed in the organisation
• Maintain hierarchy and scalability in chart of accounts and accuracy in the general ledger and financial statements

Do you fit in?

• Qualified CA and MBA Finance/Accounting & Law.
• 5+years in the relevant field.
• Have an ease with accounting tools like Zohobooks (Add on), Tally ERP, SAP etc. Familiarity with IT based industries and use of collaborative tools
• Professional qualification such as CFA/CPA will be an added advantage
• Excellent communication & negotiation skills.
• Attention to detail
• Excellent Advanced Excel skills.
• Represent the company in events, conferences etc.